Financial Sector

Charter Council

Guidance Note 801b

Access to financial services element - (Electronic Access)


This note serves the purpose of providing guidance to the measurement of Electronic Access. Electronic Access aims to measure the penetration of an identified client base with monthly income of R5 000 on identified channels which will be used as a measure of access for mobile (cell phone) banking, internet banking and others.


Access via any client owned or third party infrastructure which will include but not limited to mobile (cellphone) banking, telephone banking, internet banking or any new electronic product and or technology.

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